FAQ

How do I enroll in the Rewards Program?
In order to enroll, we need your email address and phone number on file. If you have made a purchase from our website, you are already enrolled. If not, pl...
Fri, 24 Aug, 2018 at 2:49 PM
How do I receive my Rewards Certificate?
Reward Certificates are emailed monthly. If you are not receiving your rewards, or if you have any questions or concerns, please contact us at aocares@alou...
Fri, 24 Aug, 2018 at 2:49 PM
What purchases qualify for the Rewards Program?
All purchases except for sale and otherwise discounted items qualify for the Rewards Program.
Fri, 24 Aug, 2018 at 2:50 PM
When will I receive my Rewards Certificates?
Reward Certificates are emailed monthly. If you are not receiving your rewards, or if you have any questions or concerns, please contact us at aocares@alou...
Fri, 24 Aug, 2018 at 2:50 PM
What if I made a qualifying purchase but didn’t receive any Rewards Certificates?
Please contact us at aocares@aloutdoors.com.
Fri, 24 Aug, 2018 at 2:50 PM
Do Rewards Certificates expire?
Rewards Certificates are valid for 18 months from the date issued.
Fri, 24 Aug, 2018 at 2:50 PM
What can my Rewards Certificates be used to purchase?
You can redeem your Rewards Certificates for any purchase except gift cards.
Fri, 24 Aug, 2018 at 2:50 PM
I created an account in a physical store. Do I need to make a profile on the website?
Yes, if you make a profile on our website and use the same email you provided within a store, your rewards will be linked together.
Fri, 24 Aug, 2018 at 2:51 PM